IT outsourcing — your IT department on subscription
End-to-end managed IT for companies in the Tricity area and Leszno, and remotely across Poland: helpdesk, workstation care, servers and networking. A predictable per-seat price instead of a full-time IT hire.
What do you gain by handing IT over to us?
A helpdesk with real engineers
Your employees report issues by phone or e-mail and talk to an engineer, not a bot. We support Windows and macOS workstations plus Microsoft 365 and Google Workspace accounts.
Security as standard
Managed antivirus/EDR on every workstation, backup of key machines, and in the Premium plan an annual security audit with phishing training for staff. Your data stays in Poland — GDPR-friendly by design.
On-site in Tricity and Leszno, remote everywhere
We visit companies in Gdansk, Gdynia and Sopot in person — with unlimited visits in the Premium plan. Thanks to our office in Leszno we also serve companies in Leszno and the surrounding area on-site. The rest of Poland is served remotely, and your infrastructure is monitored 24/7 from our own Tricity data centers.
Integrated with the Nodea platform
Connection Manager
We reach servers and workstations through Connection Manager in app.nodea.io/app — a cross-platform SSH and RDP agent. We deliver remote support from one place, with a record of who connected and when.
WEB monitoring
We cover your infrastructure and services with the built-in monitoring of the app.nodea.io/app platform. We watch availability proactively from multiple locations — we know about an outage before a user reports it, and we act on it ourselves.
nodeaD — anti-DDoS with self-healing
Our in-house anti-DDoS system, integrated with monitoring. It detects and blocks attacks proactively, and on failure it triggers self-healing — automatic response and recovery of services before users feel it.
Backed by three availability zones
3-AZ architecture
We can host your company's servers and services in our own data centers across three independent availability zones (3-AZ) in the Tricity. Continuity is built into the infrastructure, not bolted on afterwards.
100 Gbps fiber ring
The three data centers are joined by a private 100 Gbps fiber ring. Replication and traffic failover between zones happen at low latency, within a single metropolitan area.
Resilient to a zone failure
A single facility failure does not stop your business — we keep data and backups in physically separated buildings. A natural foundation for a business continuity plan.
Managed IT services — how it works
IT outsourcing at Nodea means "a company without an in-house IT guy": we take over your whole IT environment — employee computers, servers and network, security and IT strategy. Billing is per seat, so the cost grows exactly as fast as your company does.
Who is it for?
Companies from a few to several dozen seats that don't want to hire a full-time IT specialist (a full-time hire starts at 8,000–12,000 zł a month), and companies whose current IT provider only reacts once something breaks. We work proactively — 24/7 monitoring catches problems before your staff notices them.
Onboarding in three steps
We start with an audit and inventory of hardware, accounts and licences. Then we roll out remote-management agents (RMM) and clean up access rights. From that moment your employees have one phone number and one e-mail address for every IT problem. A standard onboarding takes 2–3 weeks, with no interruption to your business.
Tricity and Leszno are our home turf
Nodea's data centers are located in Gdansk and Gdynia, and our office is in Leszno. That is why on-site visits across the Tricity area and in Leszno are fast and free of travel costs. Your company's servers can be hosted in our facility — with a guarantee that the data never leaves Poland.
Servers and network infrastructure beyond the plan are covered by our Linux and Windows server administration services — a single contract can span your entire environment.
IT outsourcing plans — price per seat
Basic
99 zł net / seat/ 121.77 zł gross · minimum 990 zł net /mo
- Helpdesk 8x5 (remote)
- Windows and macOS workstation support
- Microsoft 365 / Google Workspace account management
- Managed antivirus/EDR
- Response time: next business day
- Monthly minimum: 990 zł net (up to 10 seats)
- Servers and network billed separately or via administration plans
- Onboarding (audit + RMM agents): one-time 990 zł net
Standard
139 zł net / seat/ 170.97 zł gross · minimum 1390 zł net /mo
- Everything in Basic
- Administration of 1 server included
- LAN / Wi-Fi / UTM network included
- Backup of key workstations
- RAlert infrastructure monitoring 24/7
- Response time: 4 business hours
- On-site visit in Tricity: 1/mo included
- Monthly minimum: 1390 zł net
- Onboarding: one-time 1390 zł net
Premium
189 zł net / seat/ 232.47 zł gross · minimum 2790 zł net /mo
- Everything in Standard
- SLA: 2h response (P1: 1h, 24/7 on-call)
- Up to 3 servers and multiple locations
- vCIO — quarterly IT strategy and budget reviews
- Annual security audit + phishing training
- Priority helpdesk queue
- Unlimited on-site visits in Tricity
- Monthly minimum: 2790 zł net (from ~15 seats)
- Onboarding: one-time 2790 zł net
Frequently asked questions
How much will I pay for 15 seats?
On the Standard plan: 15 × 139 zł = 2085 zł net per month — with server administration, networking and a monthly on-site visit included. For comparison: a full-time IT hire starts at 8,000–12,000 zł a month, and hourly ad-hoc support at this scale usually exceeds the subscription after two or three incidents.
Why is there a monthly minimum?
The minimum (990–2790 zł depending on the plan) guarantees that regardless of seat count we maintain full team readiness, monitoring and documentation for your company. At around 10–15 seats the per-seat price and the minimum simply converge.
Do you travel to companies outside the Tricity area?
We serve all of Poland remotely as standard — in practice over 95% of tickets are resolved without a visit. On-site we operate in the Tricity area and — thanks to our office — in Leszno and the surrounding area. Visits elsewhere are quoted individually or handled through local partners.
We already have an IT person — does outsourcing still make sense?
Yes, we often work in a hybrid model: your IT person handles desk-side support and projects, while we take over 24/7 monitoring, servers, security and holiday cover. Your company stops depending on a single person.
What does switching from our current IT provider look like?
Onboarding starts with an audit and inventory (covered by the onboarding fee); we take over passwords and documentation from the previous provider and clean up access. A standard switch takes 2–3 weeks with no gap in employee support.
Let's calculate how much IT outsourcing will save your company
Tell us your seat count and describe your environment — we will send a concrete quote within 24 hours.